Privacy Policy

Who is Responsible for Processing Your Personal Data?

The sole proprietorship of the liolistore is responsible for the processing of your personal data in connection with this privacy policy.
Your data is used only for the purposes of the processing for which you have consented. < br />
Your data processors are located within the EU and are bound by Regulation 2016/679 / EC (Regulation) and their contract with us which ensures data security and processing accordingly with the consent you give. Liolistore has taken all necessary technical and organizational measures to ensure that your data is secure and accessible in accordance with the law.

What Personal Data We Collect and When

We request that you provide us with certain personal information in order to provide you with the products or services you request. For example, when shopping, contacting our customer service, asking for news, creating an account, participating in our events or contests, or interacting with or using our Websites.

This personal information includes the following

Contact details, including name, email, no. Phone, mailing, and billing address
Login and account details, including username, password, and unique user ID
Personal information, including city, date of birth, and shopping history
Personal preferences, such as your wish list, as well as marketing and cookie preferences.
When you interact with our Websites, some data is automatically collected by your device or the web browser you are using. More information about these practices can be found in the Cookies and Pixel Tags section of this privacy policy.

This data includes the following:

Cookies, IP addresses, referrer headers, web browser and version IDs, as well as web beacons and tags

CHILDREN

We comply with the law and do not allow children to register on our Websites when they are below the legal age limit in the country where they live. We will seek parental consent for the children participating in our experiences and events.

TOOLS TO SETTLE WHAT PERSONAL DATA WE COLLECT

When using our Websites, we also provide timely information and your consent to certain practices. For example, we take your consent to use your site and send you notifications. We may obtain this consent through our Websites or by using the usual consents available on your device.
In many cases, the browser platform you use or your mobile device may provide additional tools that allow you control when your devices collect or share specific categories of personal data. For example, your mobile device or web browser that you use may provide tools that allow you to manage the use of cookies or the sharing of sites. We encourage you to familiarize yourself with and use the tools available on your devices.

WHY and HOW we use your personal data

We use your personal information for the following purposes:
• To provide information about the Websites and Services you request
• When you use our Websites, we use your personal information for to provide you with the product or service you have requested. For example, if you make a purchase on our website or participate in an event or promotion, we will use the contact information you give us to contact you about your purchase, event or promotion. If you contact our customer service, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.
• In many cases, in order to use certain items on our Websites, you may need to provide the liolistore with additional data or additional consent to use certain items in a certain way. For example, in order to share content on social media, you may need to provide the login details for your social media accounts.
• To share information about our products, services and events, and for other promotional purposes
• When you give your consent, we will send you promotional communications and news about liolistore products, services, and other promotions. You can opt-out of these communications at any time after you have given this consent.
• If you are already a liolistore customer (for example, if you have placed an order with us), we may use the information contact us to send you marketing updates on similar liolistore products or services, where permitted by applicable law (unless you have already chosen not to receive such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us, as well as information from other liolistore products or services – such as your use of the liolistore Websites, your visits or purchases to liolistore stores, your participation in events and contests – to personalize our communication with you about products and services that we believe may be of interest to you.
• For the operation, improvement and maintenance of our business, products and services
• Use your personal data for our business. For example, when making a purchase, we use this information for accounting, auditing and other internal operations. We use personal information about how you use our products and services to improve your user experience, to assist you in identifying technical and service issues, and to manage our Websites.
• For the protection of rights, property or security, ours or those of third parties
• We may also use your personal information about how you use our Websites to prevent or detect fraud, abuse, illegal use and violation of our Terms of Use, as well as for compliance with court decisions, government claims or applicable law.

• For general investigation and analysis purposes
• We use data on how to use our Websites and Services to better understand consumer behavior and preferences. For example, we can use information on how to use the search and find products from visitors to liolistore websites, in order to better understand the best ways to organize and present product offers in the “showcases” of our online stores. Other purposes: We may also use your personal data in other ways and will provide special notifications when we collect the data, while securing your consent where necessary.

DISCLOSURE OF YOUR PERSONAL DATA
Notification by liolistore

liolistore shares your personal data with:
• Third party service providers that process personal data on behalf of liolistore, transfers and deliveries, hosting, management and maintenance of our data, email and sms distribution, research and analysis, management of liolistore promotions, as well as management of certain services and data. When using third-party service providers, we enter into agreements that oblige them to take appropriate technical and organizational measures to protect your personal data.
• Other third parties, to the extent required for the following purposes: (i) compliance with a government request , a court decision or applicable law, (ii) preventing illegal use of our Websites or breaches of our Websites and our policies, (iii) our protection against third party claims, and (iv) contributing to the prevention or investigation cases of fraud (eg counterfeiting)
• We may also transfer personal data we hold about you in the event of the sale or transfer of all or part of our business or assets (such as reorganization, transfer, secession) industry, liquidation or liquidation).

PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA
Encryption & amp; Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to protect the security of your personal data.
International data transfer

The personal data we collect (or process) under our Websites will be stored in Greece and in other EU countries. Some of the recipients of the data with whom liolistore shares your personal data may are located in countries other than the one where your personal data was originally collected.

Protecting your personal data

We hold the privacy of your personal information in the highest regard for the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). Generally this means that we will retain your personal data for a period of ten (10) years otherwise for as long as you wish to have a liolistore account. Regarding your personal data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes).

YOUR RIGHTS RELATING TO YOUR PERSONAL DATA

You have the right to request the following: (i) access to your personal data, (ii) electronic copy of your personal data (portability) (iii) correction of your personal data if it is incomplete or inaccurate, or (iv) delete or restrict your personal data in certain circumstances provided by applicable law. These rights are not absolute, as e.g. be restricted by tax legislation. In the event that we have secured your consent to the processing of your personal data, you have the right to withdraw your consent at any time.
If you wish to request a copy of your personal data or to exercise any other right, please contact us using the contact details in the “Questions and Comments” section below.

Choosing not to receive Marketing Communications

If you have a liolistore account you can choose not to receive liolistore marketing communications by modifying your options in the “view or change your profile” section of our Websites. You can also choose not to receive marketing communications requesting your deletion from the email and sms lists according to our instructions. Alternatively you can contact us using the contact details in the “Questions and Comments” section below.

COOKIES and Pixel Tags

liolistore collects information, which may include personal data, from the web browser you use when you use our Websites. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include (i) your IP address, (ii) your unique cookie ID, information about your cookies, and information about whether your device has software for accessing certain components; (iii) unique device ID and device type; (iv) domain, browser type and language; (v) operating system and system settings; (vi) country and time zone, (vii) previous visits to websites, (viii) information about your interaction with our Websites, such as number of clicks, purchases, declared preferences, and (ix) access times and related URLs.
We use cookies to monitor the use of our Websites by our customers, as well as to understand their preferences. This allows us to provide services to our customers and improve their online experience. we can improve our Websites.

You will also soon be able to change your preferences via the “Cookie Settings” page at the bottom of each page of our Websites.

USING liolistore Websites with third party products and services

If you choose to use your interaction with liolistore on third-party social media platforms, the data that remains there is governed by the policies in force on those platforms.
Our Websites may provide links to other (Third Party) Websites and Apps for your convenience or information. Linked Websites and Apps have their own alerts or privacy policies, which we strongly recommend you read. To the extent that we do not own or control any linked websites or Apps, we are not responsible for their content, any use of the Websites or Apps, or the privacy practices of the Websites or Apps.

CHANGES IN OUR PRIVACY POLICY

Our current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our Websites. If we make substantial changes to the way we process your personal data, we will send you prior notice or, when required by law, seek your consent to make such changes. We strongly recommend that you read our privacy policy and be regularly informed of our practices. This privacy policy was last modified in May 2018.

QUESTIONS AND COMMENTS

We are at your disposal for questions, comments and concerns you may have about our privacy policy and our privacy practices.
your rights regarding your personal data, contact the Consumer Services, or the Data Protection Officer at the email address: liolistore@gmail.com
If you contact us via private complaint, it will be evaluated in the light of the resolution of the issue in a timely and effective manner and will be answered within 30 days at the latest. You also have the right to complain to the competent supervisory authority in your country of residence.